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Hello and welcome to JBL Professional Customer Service. Customer Service is one of those all encompassing terms that can mean different things to different people. On this page we provide a selection of options for the type of support and information you need to get you to the right people, pages and information.
If you currently have a JBL Product that is not functioning and needs service, click here.

Need to know more about JBL products for your own current or future usage? Having problems hooking up or using your JBL Product? Click here.

Recording & Broadcast Support:

LSR Studio Monitors and MSC1 Support. Click here

Parts Purchase:  

Need to replace a grille, casters, corners, covers, etc.? We can refer you to the right place or facilitate your direct purchase from JBL. Click here.

JBL Professional Authorized Service Agency accounts please use our E-Commerce site for placing parts orders.

JBL Professional Authorized Service Agencies:
24-hour information for JBL Professional Authorized Service Agencies and Servicing Dealers only. Password is required to gain access. Click here.
JBL Professional International Distributors: 
24-hour information for JBL Professional Distributors only. Password is required to gain access. Click here.

Outside of the USA, all service and support functions are handled by our network of International Distributors. Click here to find the distributor contact in your country.

Frequently Asked  
All you ever wanted to know about warranty, repairs, parts, customer service, even general audio topics.

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